Support
How can we help?
We answer support email personally, usually within a day. For anything you can’t find below, write to support@hashedmap.com.
Frequently asked
- Why doesn’t NextPay connect to my bank?
- On purpose. Bank aggregation is fragile, expensive, and slightly creepy. NextPay is a manual planner — you tell it what you know, it does the math.
- How is Plus different from Free?
- Free is a complete planner: pay periods, recurring bills, and "Can I spend this?" Plus adds the long view — 9-month forecast, sinking funds, custom alerts, and cloud backup.
- Can I cancel anytime?
- Yes. Subscriptions are managed by the App Store, so you cancel there. The Plus features stay active until the end of the period you’ve paid for.
- What does "Plus Lifetime" include?
- One payment — all current Plus features plus every future Plus feature, forever. Launch price is $89; it goes to $119 after launch.
- Is my data private?
- Yes. It lives on your device unless you opt into encrypted iCloud backup. We never see the contents. See the Privacy page for the details.
- When is Android coming?
- Soon, no firm date. iOS first — we want one platform to be excellent before splitting attention.
Send feedback
Found a bug, want a feature, or just want to say hi? Email hello@hashedmap.com. Real people read every note.
Status
NextPay is mostly local-first, so the app keeps working even if our backend is down. If iCloud backup or subscriptions break we’ll post here.